Who is Stellar Scientific?

Stellar Scientific is a family owned and operated business that distributes life-science lab equipment and supplies. 

Our motto is: "We make happy scientists!"

We deliver an unparalleled customer experience larger companies cannot, or will not offer. 

We make it easy to reach us. We'll pick up the phone by the second ring and a real human being will be happy to assist you. 

Chat with us live during business hours or send us a quote request. 

Our average turnaround time is less than 25 minutes. 

We strive to know our customer’s needs “better than they do” so that we can recommend cost effective solutions with the latest products to help our partners be fiscally smart and stay ahead of the curve.

We also have a knack for locating cool "toys" to make your lab work more colorful, productive and fun! 

Do you sell to residential customers or only to laboratories and businesses?

Generally speaking, we only process orders shipping to a commercial address. 

Residential orders will be flagged and receive a notification asking for a commercial address. 

Exceptions can be made on a case by case basis but this should be noted in the order notes. 

For example: A commercial customer orders an urgently needed item to a home to ensure someone is present to receive it. 

To avoid delays and disappointment, please call us first to discuss: 410-764-2225

Items that are NEVER shipped to a residential address are:

  • Chemicals
  • Media filtration and sterilizing equipment
  • Hotplates/stirrers
  • Heavy items which require special delivery
  • Lab equipment used for illicit drug manufacturing

If I can add an item to my shopping cart, does that mean it is for sure in stock?


Stellar Scientific operates a warehouse and works together with distribution partners who drop ship for us. 

Over 95% of the items we sell are in stock all the time. Order confirmations will be emailed within 24 hours of processing the order and will note the ETA for any items not shipping immediately. 

Orders placed with expedited delivery will receive a personal phone call in the event an item is backordered.

If your needs are mission critical and urgent - please give us a call or chat with us before placing an order.  

What markets does Stellar Scientific serve?

Stellar Scientific supports scientific research across the globe. We partner with biotechnology firms, pharmaceutical companies, government agencies, the military, academic institutions, food and petroleum product companies, high schools and more.

Our website is designed for e-commerce with customers in the United States and Canada. Customers around the world are free to browse our website (we do use cookies to improve your shopping experience, please see here for a list of the cookies we employ).

Once you've done your shopping, contact us with your questions or to prepare a quote. Use the handy "chat with us" feature during regular business hours (8:30-6PM EST) or send us a message on the contact us page.

We ship via UPS, FedEx and DHL worldwide, or will ship on your account with the carrier of your choice.

Please note that all equipment items listed on our website are, by default 115V unless clearly specified as "dual voltage". Most have a 230V option, but you must specifically request it when placing your order.

Because the price for 230V can be different than 115V, we recommend contacting us first before ordering.

We accept POs and wire transfers from approved purchasers and institutions. We will work with your purchasing department on terms (usually, Net 30) to accommodate most situations.

Contact us with your needs and someone will reply quickly. Send an email to info@stellarscientific.com or fill out the form on our contact us page.

If you are looking for GSA pricing, we offer custom quotes that are better than website pricing.

When I make a purchase, do I pay tax?

Based on recent court rulings we are now in the process of activating tax collection for online transactions where required by law.

If you are a tax exempt entity, please email a copy of your tax-exempt status to cs@stellarscientific.com and be sure to notify us that you have done so in the notes section at check-out. We will remove any tax charges prior to processing your order and will keep a copy of your certificate on file. 

Do you offer start-up lab discounts?

You bet we do! 

We know how exciting a time it is setting up a new lab and how carefully money needs to be spent to get as much as you can from the start.

We will work with you to create bundle deals on lab equipment and consumables so that "the more you spend, the more you save!"

What is your philosophy about customer service? 

Taking care of our customers and partners is the most important thing we do.

We will NEVER outsource our customer care department to an overseas call center.

When you have a question, you will reach a US based team that understands your problems, speaks your language and is uber committed to helping resolve issues very quickly.

There are many ways to reach us with a question, comment or concern. Call us, email us or chat with us right on the screen. Often you can find someone waiting to respond as late as 11PM EST. We do need sleep, but not much!

Do you offer free shipping?

Currently, our website is automated to not charge shipping (ground) on all orders over $200 within the Continental USA.

Large equipment items (usually, more than 100lb) are subject to freight charges which can be too complex for our website to compute without additional information. 

When purchasing an item that requires freight, we will halt processing the order and contact the buyer to present options. 

The customer can elect to cancel the order and the funds will be freed up, usually within 24 hours.

Why does the weight shown for a product not always match what is on the shipping label? 

In order to calculate the correct shipping we use dimensional weight. 

Dimensional weight is determined by the size of the box the item ships in and assumes the box is completely full. 

A ten ounce tube rack that fits inside a box that is 8x8x8, will be computed as if the box contains more than this single item. 

Using the actual weight of ten ounces would make the UPS or FedEx computer "think" the item is shipping in a soft envelope and return an incorrect quote.

Why did you choose this name for a life science company?

Because service is the essential mission of our company, we looked for a word that is both a noun and an adjective to summarize the experience of working with us.

How can I join the team?

Stellar Scientific is a brand that represents excellence. Become a brand ambassador by requesting a free “My Science is Stellar” lanyard. We’ll reward you with money off a future purchase to say thank you for joining the team and you’ll be notified of special deals before the rest of the public.

Follow us on Facebook and LinkedIN to find out when we post job openings and let us know what you do to make science stellar every day.